Privacy Policy

By accessing this website you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy then please do not use or access this website. We may change this Privacy Policy so if you use this website you are deemed to have agreed to any changes.


We recognise the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our website. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.

What Information Do We Collect?

When you visit this website you may provide us with some personal information that is required for us to determine which venues best meet your party / function requirements. This means that there are two types of information that we collect: personal information you knowingly choose to disclose that is collected on an individual basis and related to your party / function and Website use information collected on an aggregate basis as you and others browse our Website.

Personal Information You Choose to Provide

When you request venue recommendations from us you will provide us with personal information about yourself that is required for us to provide you with tailored venue recommendations.

Web Site Use Information

Similar to other commercial Web sites, our Web site utilises a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

How Do We Use Information We Collect from Cookies?

As you visit and browse our Web site, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback to constantly improve our Web site and better serve our clients. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.

How Do We Use the Personal Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing the services you requested, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customise our website’s content, layout, services and for other lawful purposes. These uses improve our website and better tailor it to meet your needs and the needs of future customers.

By submitting your personal information on our website you are providing us consent to contact you in regards to your party / function. We will email and phone you to follow up how you are proceeding with your party / function enquiry in addition to emailing you an initial venue recommendations email..

Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the “unsubscribe” link provided on our correspondence.

A necessary part of our service is to forward your personal information to venues that meet the party requirements that you have submitted on our website. Basically, when we email you a list of recommended venues we will also copy the venues on the email that best match your party / function requirements. We will only forward your personal information to venues that specifically meet your party / function requirements. These venues have been instructed not to collect your information for any other reason than to respond to your specific party / function enquiry. We will not provide your details to any other third party other than those venues that specifically meet your party / function requirements.

Our site is also associated with a number of other websites (for example: Partyhelp, Christmas Party Venues, Melbourne Function Rooms,, Party Venues Melbourne, FunctionHelp etc.) so where we deem one of these websites to be more applicable to the specific party that you have provided the details for then your details may be forwarded to that website (these websites all fall under the company Partyhelp Pty Ltd).

Sharing and Selling Information

We do not share, sell, lend or lease any of the information that uniquely identify a person (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested. For example, we will share your personal information with venues that best match your party / function requirements.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at the usual address.

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.

Your Consent

By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice.

A Special Note About Children/Young Adults

Children are not eligible to use our services and we ask that children (under the age of 17 and when at the age of 17 only for the purposes of a future 18th birthday party) do not submit any personal information to us. If you are a minor, you cannot use this service.

Acquisition or Changes in Ownership

In the event that the web site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from our Website to another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including web sites, which have a link on our Website, is subject to that Website’s own rules and policies. Please read over those rules and policies before proceeding.